Auto-Join

Auto-Join lets Enterprise workspaces automatically add new users based on their company email domain—reducing onboarding friction while keeping admins firmly in control.

This feature is Enterprise only.

Overview

What is Auto-Join?

Auto-Join automatically adds users to your Arcade workspace when they sign up or sign in using an email address that matches your company’s domain.

Workspace admins control:

• Whether Auto-Join is enabled

• Which team new users join (or no team)

• When the feature should be disabled

Auto-Join may be pre-enabled for some Enterprise customers, but it is never required and can be turned off at any time.

Who can manage Auto-Join?

Only Workspace Owners and Admins can configure Auto-Join.

This setting appears only for Enterprise workspaces.

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Configuration

How do admins configure Auto-Join?

Workspace admins can configure Auto-Join by:

1. Opening Workspace Settings

2. Navigating to Workspace → Auto-Join

3. Toggling Auto-Join on or off

4. Choosing where new users are added:

   • No team — users join the workspace with access to personal space only

   • Specific team — users are added directly to a selected team

Settings can be changed at any time.

What role do users get when they’re auto-added?

Users added via Auto-Join receive the Editor role by default.

They:

• Are not admins

• Do not receive elevated permissions

Support for selecting other default roles (Viewer, Commenter, Admin, etc.) is planned for a future release.

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End User Experience

What does Auto-Join look like for end users?

Auto-Join is intentionally invisible to users.

From their perspective:

1. They sign in or sign up using a matching company email.

2. They complete standard Arcade onboarding.

3. They land directly in the correct workspace and team.

There is no approval step or Auto-Join prompt. Users can confirm their role under Settings → Members.

Does Auto-Join give users access to all teams?

No. Auto-Join provides access to:

• The workspace

• One predefined team (if configured), or personal space only

Users can still:

• View other teams in the workspace

• Request access to additional teams through the team switcher

Admin approval is required to join teams outside the Auto-Join default.

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Billing & Seat Management

How does Auto-Join affect billing?

Auto-Join does not immediately impact billing.

Enterprise plans use a true-up model, meaning:

• Users can be added without triggering instant charges

• Admins can review and remove users if needed

• Seat counts are finalized during the agreed true-up period with Customer Success.

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Security & Access Control

Is Auto-Join secure?

Yes. Auto-Join improves access speed while preserving security controls.

Key safeguards include:

• Optional feature — Admins can enable or disable Auto-Join anytime.

• Admin-controlled access — Workspace Owners and Admins retain full control over membership.

• Domain restriction — Only users with emails matching the verified company domain can auto-join.

• No privilege escalation — Auto-added users are Editors by default and are not admins.

• Team-limited access — Users only join the configured team or personal space.

• Fully reversible — Admins can remove users, change roles, or disable Auto-Join before billing true-ups occur.

Auto-Join acts as an access accelerator, not a security bypass.

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Disabling Auto-Join

What happens if Auto-Join is turned off?

When Auto-Join is disabled:

• Users see a workspace picker instead of automatic access

• Users must request access to workspaces

• Admin approval is required to join

This restores a fully manual approval flow.

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Best Practices

When should Auto-Join be used?

Auto-Join works best for:

• Large Enterprise organizations

• Companies with consistent email domains

• Workspaces seeking faster onboarding with admin oversight

Organizations with stricter access policies may prefer to keep Auto-Join disabled.