Auto-Join

Auto-Join lets Enterprise workspaces automatically add new users based on their company email domain—reducing onboarding friction while keeping admins firmly in control.

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This feature is Enterprise only.

Overview

What is Auto-Join?

Auto-Join automatically adds users to your Arcade workspace when they sign up or sign in using an email address that matches your company’s domain.

Workspace admins control:

  • Whether Auto-Join is enabled

  • Which team new users join (or no team)

  • When the feature should be disabled

Auto-Join may be pre-enabled for some Enterprise customers, but it is never required and can be turned off at any time.

Who can manage Auto-Join?

Only Workspace Owners and Admins can configure Auto-Join.

This setting appears only for Enterprise workspaces.


Configuration

How do admins configure Auto-Join?

Workspace admins can configure Auto-Join by:

  1. Opening Workspace Settings

  2. Navigating to Workspace → Auto-Join

  3. Toggling Auto-Join on or off

  4. Choosing where new users are added:

    • No team — users join the workspace with access to personal space only

    • Specific team — users are added directly to a selected team

Settings can be changed at any time.

What role do users get when they’re auto-added?

Users added via Auto-Join receive the Editor role by default.

They:

  • Are not admins

  • Do not receive elevated permissions

Support for selecting other default roles (Viewer, Commenter, Admin, etc.) is planned for a future release.


End User Experience

What does Auto-Join look like for end users?

Auto-Join is intentionally invisible to users.

From their perspective:

  1. They sign in or sign up using a matching company email.

  2. They complete standard Arcade onboarding.

  3. They land directly in the correct workspace and team.

There is no approval step or Auto-Join prompt. Users can confirm their role under Settings → Members.

Does Auto-Join give users access to all teams?

No. Auto-Join provides access to:

  • The workspace

  • One predefined team (if configured), or personal space only

Users can still:

  • View other teams in the workspace

  • Request access to additional teams through the team switcher

Admin approval is required to join teams outside the Auto-Join default.


Billing & Seat Management

How does Auto-Join affect billing?

Auto-Join does not immediately impact billing.

Enterprise plans use a true-up model, meaning:

  • Users can be added without triggering instant charges

  • Admins can review and remove users if needed

  • Seat counts are finalized during the agreed true-up period with Customer Success.


Security & Access Control

Is Auto-Join secure?

Yes. Auto-Join improves access speed while preserving security controls.

Key safeguards include:

  • Optional feature — Admins can enable or disable Auto-Join anytime.

  • Admin-controlled access — Workspace Owners and Admins retain full control over membership.

  • Domain restriction — Only users with emails matching the verified company domain can auto-join.

  • No privilege escalation — Auto-added users are Editors by default and are not admins.

  • Team-limited access — Users only join the configured team or personal space.

  • Fully reversible — Admins can remove users, change roles, or disable Auto-Join before billing true-ups occur.

Auto-Join acts as an access accelerator, not a security bypass.


Disabling Auto-Join

What happens if Auto-Join is turned off?

When Auto-Join is disabled:

  • Users see a workspace picker instead of automatic access

  • Users must request access to workspaces

  • Admin approval is required to join

This restores a fully manual approval flow.


Best Practices

When should Auto-Join be used?

Auto-Join works best for:

  • Large Enterprise organizations

  • Companies with consistent email domains

  • Workspaces seeking faster onboarding with admin oversight

Organizations with stricter access policies may prefer to keep Auto-Join disabled.

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