Billing and Subscription
We only support login with Google and Microsoft SSO. As such, there's no way to change the name and a photo associated with your Arcade account. You can change the name and photo associated with your Google or Microsoft account and have it reflected here, or create an account with a new Google or Microsoft login on Arcade.
For sure! Reach out to us on Intercom and we'll be happy to help. The account needs to be created for us to transfer the Arcades.
Arcade only supports logging in through your Google or Microsoft account. There is no way to log in with a custom email and password.
We feel you! Being a startup is tough. At this point, we don't have special pricing for startups. We do offer a 15% discount for paying annually.
Sure. Reach out to us and we'd be happy to help.
Invoices and receipts will be emailed to you on a monthly or annual basis (depending on your payment schedule.) If you are unable to access them from your email or billing page, reach out and we'll help!
If you're a foreign company that needs Arcade's tax information for your invoice, reach out on Intercom and we'll help out!
You can edit your billing information by going to https://app.arcade.software/settings/billing and clicking on the
Update Billing Info hyperlink. This will take you to a Stripe page to update your information. If you don't see the
Update Billing Info link, reach out to us on Intercom. Yup! Just let us know which account you want your subscription transferred too. The account needs to be created for us to transfer the Arcades.
You can unsubscribe at any time by going to
Settings > Billing and then changing your plan to Free. Last modified 3mo ago