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Team Management

Arcade Workspaces are the foundational layer for organizing, collaborating, and managing Arcades across your company or personal use.

Workspaces

What is a workspace?

A workspace is the home for all Arcades under a single account. It can be as small as a personal workspace or as large as an enterprise-wide deployment.

  • A workspace includes:

    • All members under a subscription

    • All teams and folders

    • Settings like billing, privacy, integrations, and themes

  • Users can belong to multiple workspaces

  • Each workspace is managed independently (settings, access, billing)

Where do Arcades live in a workspace?

Arcades can live in two places:

  1. Personal space (just for the creator)

  2. Team space (shared with team members)

Arcades can be moved between personal and team spaces, or across folders — but they cannot be moved between workspaces.

How does workspace membership work?

Each workspace tracks active users by seat:

  • Free/Pro: 1 seat, no shared teams

  • Growth: Up to 10 members and one shared team

  • Enterprise: Unlimited members and unlimited teams

Teams

Teams are subgroups within a workspace that allow for structured collaboration.

What is a team in Arcade?

A team is a collaborative space inside a workspace. Each team can have:

  • Its own folders

  • A separate theme

  • Member-specific access controls

  • Unique webhook/API keys

Users can be part of multiple teams within the same workspace, and teams help ensure separation between departments (e.g. sales, marketing, support).

How do I move Arcades between teams or folders?

  1. Click the ... menu on any Arcade

  2. Select Move to

  3. Choose a personal area, team, or specific folder

You can also bulk-select Arcades using checkboxes and move them all at once.

Collections can also be moved between personal and team spaces.

Access and Permissions

How do I invite members to my workspace?

  1. Go to Settings > Members

  2. Enter email addresses (comma-separated)

  3. Click Send Invite

Invitations will appear as pending until accepted.

What roles are available?

  • Member: Can view, edit, delete Arcades they have access to

  • Admin: All of the above + manage billing and team settings

  • Owner: Full access including the ability to delete the workspace

  • Creator: Can view, edit and delete, but can't publish Arcades without approval

    • Note: Creators can publish Arcades in their own personal team

Each team can have only one owner.

Can I control access to Arcades in a team?

Yes. Go to Settings > Access within a team to manage:

  • Edit permissions: Require approval before others can edit Arcades

  • Commenting: Toggle whether team members can leave comments

Why can't I access my team?

If you see a lock symbol, this is because you are no longing paying for a Growth plan. The shared team space is for paid Growth teams only (not Pro). If you can't access your personal space either, please check if you have any missing invoices (and message Support if you believe you are up to date on payments).

Team Settings

Each team has its own configuration options.

What settings are available at the team level?

  • General: Set team name and slug (used in URLs)

  • Members: Manage team-specific membership

  • Access: Configure editing and commenting permissions

  • Advanced:

    • Generate API keys

    • Set webhook secrets and URLs

Workspace Settings

What settings are available at the workspace level?

  1. General: Workspace name and slug

  2. Members: See all users across the workspace

  3. Privacy:

    • Set default share behavior (public/private)

    • Block search engine indexing

    • Disable IP tracking

    • Fully disable all tracking

    • Disable error reporting to Arcade

  4. Theme: Define branding, fonts, autoplay, and background music for the whole workspace

  5. Integrations: Configure and manage integrations like:

    • Salesforce

    • HubSpot

    • Clearbit (shows credits used)

  6. Billing: Only accessible to workspace owners; manage your plan, payment method, and renewal frequency

Privacy and Security

What does the privacy setting “public” mean?

“Public” means that anyone with the Arcade link can view it — similar to an unlisted YouTube video. Arcades are not indexed unless allowed by the next setting.

Can I disable indexing by search engines?

Yes. Toggle prevent indexing to stop crawlers from including your Arcade in search results.

How do IP tracking and full tracking toggles work?

  • Disable IP tracking: Prevents storage of viewer IP addresses

  • Disable tracking entirely: Turns off all event tracking (e.g. clicks, plays)

Themes

Also see the Branding & Theme page.

How do themes work in Arcade?

Themes define the visual and behavioral defaults for your Arcades, including:

  • Fonts

  • Colors

  • Logos

  • Watermarks

  • Autoplay

  • Background music

Themes are managed at the workspace level, but folders can override the default theme.

How do I change a folder’s theme?

  1. Click the ... on the folder

  2. Select Edit

  3. Choose a new default theme

This allows you to differentiate design by department, region, or project type.

Arcade Management

Can I delete an Arcade?

Yes. To delete:

  • On the My Arcades or Team page, check the Arcade you'd like to delete

  • Click Delete at the top of the page

  • Click the Options Menu (three dots) on the Arcade preview and select Delete

Can I recover a deleted Arcade?

Yes. The "Recently Deleted" tool is found on the bottom left corner of your homescreen. There, you can hover over the Arcade you want to bring back and select "Restore".

Arcades will only remain in Recently Deleted for 30 days. After that, please reach out to Support to recover a deleted Arcade.

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